PRIVACY POLICY
The protection of your personal data is very important to us. We therefore process your data exclusively based on the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing on our website.
CONTACT US
If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months in order to process the request and in the event of follow-up questions. We do not pass on this data without your consent.
DATA STORAGE
We would like to point out that, to simplify the shopping process and for later contract processing, the webshop operator stores the IP data of the subscriber as part of cookies, as well as the name and address of the buyer.
In addition, the following data is also stored by us for contract processing: Name, address, email, etc. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. There is no data transfer to third parties, except of the transfer of the credit card data to the processing bank/payment service provider to debit the purchase price, to the transport company/shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.
We assure you that we will not pass on your personal data to third parties unless we are legally obliged to do so or you have given your express prior consent. Insofar as we use the services of third parties to carry out and process processing, the provisions of the Data Protection Act are complied with. The personal data that you provide to us when placing an order or by email (e.g. name, contact details) will only be processed for correspondence with you and only for the purpose for which you provided us with the data.
After canceling the shopping process, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the tax retention period has expired.
If a contract is concluded, all data from the contractual relationship will be stored until the tax retention period has expired. The data processing takes place based on the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and/or lit b (necessary to fulfill the contract) of the GDPR.
Our webshop is hosted on the WordPress e-commerce platform (Automattic Inc., San Francisco, CA, USA). We have concluded a (standard) contract for order data processing with WordPress. When you create a user account or make a purchase in our webshop, you disclose personal information, which is forwarded to the NLG-System Bt. Server and stored and processed there. These servers are located in Hungary.
What data is it about?
Information on the use of personal data can be found at NLG System and WordPress on the following page:
https://wordpress.com/
Point 3 lists the information that WordPress stores (translated from English):
What information we collect and why:
We collect the name, email address, delivery and billing address, payment information, company name, telephone number, IP address and device data of our dealers’ customers.
We need this information in order to be able to offer our merchants our services, which include the support and processing of orders, authentication and the processing of payments. We also use this information to improve our range of services.
When do we collect this information?
The information is collected when customers of our dealers use or access our services, for example when a customer visits a dealer’s website, places an order or registers a user account on a dealer’s website.
[End of translation]
In summary: You only have to (and can) enter the usual information in our webshop that is absolutely necessary for a purchase, i.e. name, email address, address etc.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do no harm.
We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
Deactivating cookies may restrict the functionality of our website.
Newsletter
You can subscribe to our newsletter via our website. For this we need your email address and your declaration that you agree to receive the newsletter.
In order to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest, birthday and postal code […].
As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration.
You can cancel your subscription to the newsletter at any time. All you have to do is click “unsubscribe” at the bottom of a newsletter email from us. We will then immediately delete your data in connection with the sending of the newsletter.
Safety
Your personal data is transmitted securely with us through encryption. This of course also applies to your order and also to the customer login. We use the coding system TLS (Transport Layer Security) or SSL (Secure Socket Layer). Furthermore, we use technical and organizational measures to secure our websites and other systems against loss, destruction, access, modification or dissemination of your data by unauthorized persons.
Exercising your rights
You can contact us at any time at info@cricksydog.com to exercise your rights.
The rights you are guaranteed are the following:
Access
Rectification
storage
Objection
Clear
Restriction of data processing
Portability.
The exercise of the listed rights is in any case free of charge.